Montcalm - London

ex. The Montcalm London

34-40 Great Cumberland Place, London, United Kingdom, W1H 7TWshow map
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Rooms and Guests
2Guests1room
Highlights
8
SuperbBased on  248 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

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Overview

Hotel Montcalm is a 5-star historical venue featuring a comfortable accommodation within a 15-minute walk from Oxford Street.

Paddington Station is within 15 minutes' walk away. The city center lies within 3 km from the venue.

This traditional property offers proximity to parks and gardens.

Hotel Montcalm is situated about 20 minutes drive from London City airport.

Rooms

At Hotel Montcalm, guests are offered rooms with a minibar, wireless internet, a safe, coffee/tea makers and a fireplace. Bathrooms are appointed with a bathtub, a shower and a magnifying mirror.

Eat & Drink

Serving a wide assortment of dishes, Zayna and Spaghetti House are about 100 meters from the property.

You can start your day with a full english breakfast, which costs GBP 19.95 per person per night. 

Services

Hotel Montcalm offers a business centre and a conference room for business guests.

Relax

Leisure facilities in Hotel Montcalm include an indoor swimming pool and loungers.

Internet

Modem internet access is available in the hotel rooms for free.

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible at a location nearby at GBP 40 per day.

Year renovated:   2009.  Number of floors:   6.  Number of rooms:   143.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 40 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool
Spa and relaxation

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Laundry
  • Wake up service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Business services

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Swimming pool
  • Spa & wellness centre
  • Sauna
  • Massage

Room features

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 13:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Marylebone StationMarylebone Station2700 ft
Paddington StationPaddington Station3000 ft
Oxford StreetOxford Street3300 ft
The Wallace CollectionThe Wallace Collection1700 ft
Hyde ParkHyde Park3300 ft
Light GalleryLight Gallery1400 ft
Mark GalleryMark Gallery1400 ft
The Park GalleryThe Park Gallery1700 ft
Baker StreetBaker Street2700 ft
Carnaby Street Carnaby Street 4700 ftSoho
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La Porte des IndesLa Porte des Indes400 ft32 Bryanston Street
ZaynaZayna300 ft25 New Quebec Street
The Grazing GoatThe Grazing Goat300 ft6 New Quebec Street
CrescentCrescent100 ft34-40 Great Cumberland Place, Montcalm Hotel
Locanda LocatelliLocanda Locatelli600 ft8 Seymour Street
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London ZooLondon Zoo1.4 mi
Euston StationEuston Station1.4 mi
Charing Cross StationCharing Cross Station1.4 mi
Waterloo StationWaterloo Station2.1 mi
British MuseumBritish Museum1.4 mi
The Royal Albert HallThe Royal Albert Hall1.2 mi
Leicester Square StationLeicester Square Station1.3 mi
Notting Hill Gate StationNotting Hill Gate Station1.6 mi
Embankment StationEmbankment Station1.7 mi
Buckingham PalaceBuckingham Palace1.2 miBuckingham Palace Road
Old Compton StreetOld Compton Street1.2 mi LondonEngland
Shaftesbury AvenueShaftesbury Avenue1.2 mi LondonEngland
Charing Cross RoadCharing Cross Road1.4 miCharing Cross Road, London W1
Trafalgar Square Trafalgar Square 1.4 miCentre of the City
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Getting around
Airports
London City Airport (LCY)9.1 mi
Northolt (NHT)11.4 mi
Train
Marylebone Station3000 ft
Underground
Edgware Road2700 ft
Bus
Bus stop1000 ft
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Reviews
8.4
SuperbBased on  248  reviews
  • 8.8
    Superb

    Beautiful rooms, nice staff & a great location

    Room smelt like stale cigarettes when the aircon wasn't on.

  • 10.0
    Exclusive

    Everything was 100 % luxury, right down to beth quality toiletries in the bathroom Service was just fantastic ; Very helpful and really friendly staff ...Lots of them too ! Charming location Can't wait for my next visit, which will be soon !

  • 5.0
    Guest rating

    When we complained we felt that we were listened to and someone is meant to be phoning me today but I don't hold out much hope. I think that we should get our money back for such an unpleasant experience. This is the first time I have ever complained about a hotel....what a darn shame we went there.

    We were not in the main Hotel, we were put in a standard double room, we had paid for a Kingsize bed, we were told that in London a double was a kingsize, I am from London and the staff were not so I like to think I know more about London then them. Half the staff were rude and half were pleasant. We were told we couldn't eat in the Hotel restruant for breakfast as we had been put in a room not in the hotel however we did eat there! The room we had was very very small and there was work being down in the room across from us which smelt. I shall not be using your website as the room that we paid for was not given to us, considering we nearly paid £1,000 for 2 rooms for one night is extremely poor in my view. We were not happy being given a room that was much cheaper on their website!! We are so upset with this situation.

  • 9.6
    Exclusive

    staff so kindly and helpfully Location is close from many atractions in London Room is clean and luxry It's perfect in general and recommended

  • 3.2
    Guest rating

    Location was okay.

    The service was very bad. Staff couldn't speak English properly. Bed wasnt comfortable and in my all stay tv didn't work properly and nobody was able to repair and I have not been asked to change room not anytime.

  • 10.0
    Exclusive

    Stunning hotel in the heart of London. Staff were excellent. As an added bonus we were upgraded to a suite free of charge! Very luxurious hotel and reasonably well priced.

    Suite was slightly cramped but otherwise couldn't fault it.

  • 10.0
    Exclusive

    We'd enjoyed our stay at the montcalm, the location is just short steps to Oxford street, The staff were so Friendly and helpfull, the hotel is cozy and really a piece of heaven in a busy city as london!

  • 9.6
    Exclusive

    The inhouse spa, and the roomservice was very nice.

    The "Superior Double" rooms with a "King Size Bed" weren't the size I expected, neither the room nor the bed.

  • 7.4
    Very good

    Concierge - very usefull.

    The request to pay the whole stay (3 days) upon ceck-in is not acceptable (never asked somewhere else) some of the rooms are under standard. I've got such one & had to change after protest.

  • 9.2
    Superb

    When we arrived at The Montcalm the reception was warm and we were informed that we had been upgraded to a bigger room. In the process of being upgraded the fact that I had booked a non smoking room was overlooked. I called reception and within 5 mins we were moved very efficiently and with an apology to a non smoking upgraded room. Great customer service!

    Like many other hotels we found the duvet extremely heavy and hot which simply isn't necessary with a temperature controlled room. On checkout I mentioned that we had not slept too well because we were so hot, my comment was taken seriously and I was informed that housekeeping would be contacted regarding changing the duvet to a summer weight one.

  • 8.2
    Fabulous

    friendly staff,good facilites , spa , free wifi and good restuarant.

    the afternoon tea seemed v expensive and when we asked to share one stack it caused problems with the waiter who said he had already booked two as we were two people. We didn't want two as we had had one before and seen how large they are.

  • 8.2
    Fabulous

    Nice hotel, well located near marble arch. Well decorated rooms, nice bulgari toiletries

    Very small room. Hard to control the temperature. Can't open windows to get some fresh air. Extremely uncomfortable pillows even if I asked for a down pillow, I got a cheap feather pillow. For 400 pounds a night it should not happen.

  • 7.4
    Very good

    Fantastic staff, great location, wired

    Club room, over-priced, poor breakfast selection, gave me heartburns; they should watch how long the food are recycled to the next day. I should probably take the hotel's executives to other hotels to sample the services there. I sleep late and schedule my meetings late mornings ; I appreciate extra hour sleep in the mornings, the bloody cleaners' supervisor ( I suspect) likes to accidentally make a wrong number call to my room to see if I am in- even when my snoozy sign is on! It happened two mornings in a row!

  • 7.8
    Fabulous

    Hospitality of the staff ,the design of the room ,facilities in the room

    Cleanliness used to be better in the room and mostly in the resturant knifes ,forks were dirty ,floor not checked and had spilled food The quality if food from the room survive is not up to a standard of 5 star hotel your food variety and quality used to be better in the breakfast room and in the room service I used to get an upgrade being an old customer but unfortunate I didn't get the usual treatment from you which might affect my next visit to Montcalm The Internet was not strong usually poor signal I used to recommend your hotel to my family and friends and they did used it but after my last stay I have to be frank with my recommendations

  • 8.2
    Fabulous

    Its location is very convenient. It's in a quiet neighborhood. The staff are friendly and helpful. The lobby is cozy and has a nice scent to it. I like the bowl of apples that is placed next to the elevator at every floor!

    The corridors are very narrow. The room I stayed in was not in very good condition: the wood on the bathroom door was chipped off, one of the towels had a stain, one of the bedsheets had a hole in it, and some of the hangers had crooked clips.

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Highlights
8
SuperbBased on  248 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 13:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
London City Airport (LCY)9.1 mi
Northolt (NHT)11.4 mi
Train
Marylebone Station3000 ft
Underground
Edgware Road2700 ft
Bus
Bus stop1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room